Love tarupiwa - we would like to apologise for the treatment you received from our staff on your last visit. The management views and treats this as a very serious matter - investigations are in progress and we will keep you updated. we kindly request for this information: approximate/correct date & time of check-in, and the room number allocated to you on check-in. please accept our apologies and promise that it will never happen in future. Thank you for your business and support. more reviews of this hotel...
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